Pure Home Renewables · Call Center

Rep Manager

Four rungs, one pay engine, and a room you can re-staff on screen until the math works.

Money follows the QD and the install.
Never the sale.

Every dollar in this building — base commission, team lead override, manager override — hangs off those two events. Set a qualified demo, and it pays. Put a job in the ground, and it pays. That is the entire comp philosophy, and it is the same at all four rungs. Every number on this page is driven by the simulator below; change a rate there and the whole page moves with it.

Two things move independently

Don’t confuse them

A brand-new rep can out-earn a Senior Rep in any given week. Tier is your speed. Rung is your seat. You can win on one without the other — but you need both to climb.

Axis one

Tier

What you earn. Set by how many QDs you personally book that week. It resets every Monday, it applies to everyone who dials — rep, team lead, manager — and nobody can take it away from you or hand it to you.

Axis two

Rung

What you unlock. Your title. It decides which leads land in your queue, whether you get paid on other people’s production, and who you’re responsible for. Earned first by tenure, then by holding a tier.

The four rungs

Each rung keeps everything the rung below it had
RUNG 01 Rep
How you get hereDay one. Weeks 1–4.
Your leads
  • Stale and cold only
  • No fresh leads yet
What you own
  • Your own dials
  • Your own number
What you earn
  • per QD, by tier
  • per install
  • No override
RUNG 02 Senior
Rep
How you get hereTenure. Survive four weeks on the phones.
Your leads
  • Fresh, stale and cold
  • Weekend applicable
What you own
  • Your own dials
  • Your own number
What you earn
  • Same tier rates as a Rep
  • The raise is the lead. Fresh converts, so the same effort books more QDs.
RUNG 03 Team
Lead
How you get hereQuota. Tier 2 — four weeks in a row.
Your team
  • 2 reps under you
  • You coach: objection handling, pitching, tonality, KPIs, goal setting
What you own
  • You still dial. You still carry your own number.
  • Their numbers are now your problem too
What you earn
  • Your own tier rates, unchanged
  • override on every QD your reps set
  • override on every install they produce
RUNG 04 Manager
How you get hereRun a team well enough that the room is the next thing you’re handed.
Your team
  • The whole room. Every seat pays you, not just your directs.
  • Standing meeting with your team leads
What you own
  • Runs orientation
  • Onboards new reps
  • Sets up systems
  • Runs the morning meeting
  • Dials a little — not much
What you earn
  • override on every QD in the room
  • override on every install in the room
  • Overrides are the job. They’re meant to carry you.

Run the room

Everything below is editable · saves in this browser

Change any rate, threshold or seat and the whole page recalculates — including the rung cards above and the break-even verdict below. Nothing here is locked.

The pay engine

Personal production · resets weekly · applies at every rung
TierStarts atQDs / week Per QDPer installA 10-QD week
Tier 1 1
Tier 2TL gate same
Tier 3 same

Overrides & business inputs

What the layers above a rep cost you, and what a job is worth
TL override / QD
TL override / install
Mgr override / QD
Mgr override / install
Gross profit / install — your number
Weeks per year

The room

One row per seat type. Set how good each seat is — QDs a week, and how many of those actually install.
Seat Rung Team lead Seats QDs / wk each Install rate
Team leads and managers are one seat per row — add another row for a second one.

What the room produces

Per week, at the settings above

What each seat takes home

Per person, per week — own production plus override
SeatRungTier Own payOverride Per person / wkRow total / wkAnnualized

Annualized multiplies a single week by the weeks-per-year figure above. It is a run-rate, not a forecast — nobody holds a peak week for a year.

Save & share a scenario

Your edits save in this browser automatically. Copy the text below to send a scenario to someone else, or paste one in to load it.

How one event pays out

A rep under a team lead, in a managed room

A single QD set by a rep who sits under a team lead, in a room with a manager, pays three people. Same for a single install. This is what the override structure actually costs per event.

One QD

Rep booking at Tier 1

The rep who set it
Their team lead
The room manager
Loaded cost

One install

Flat at every tier

The rep who set it
Their team lead
The room manager
Loaded cost

Still to decide

Not on the board yet
  1. What makes a demo “qualified,” and who says so. At a set, this is the single highest-leverage definition in the building. Paid on booked, on held, or on sat? Booked invites no-shows; held or sat is the version that protects the number.
  2. One Manager per room. Manager override runs on every seat, so two Managers drawing on the same room doubles the manager layer on every QD. The clean read is one per room, and the next promotion is a second room. Add a second manager row above to see what it costs.
  3. Demotion and grace. A Team Lead drops to one rep, or their own number falls under the gate. Do they keep the title and the override, and for how long? Parked for now, on purpose.
  4. Settled — tiering is retroactive. Hit the Tier 2 gate and the whole week pays at the higher rate, not just the QDs above the line. The pay engine is set that way; the Marginal toggle is left in only so you can price the difference if it ever comes up again.
  5. Tier 3’s bottom edge. The board reads Tier 2 as 7–13 and Tier 3 as 13+. Set here as Tier 3 opening at 14 — change it above if that’s wrong.